Whether or not you agree with Sony’s recent reactions to North Korea’s threats, freedom of speech is a human right that many Americans have sacrificed their lives for.
Granted, I don’t have to like what other people say about a subject but I have the right to speak my opinion. After all, I don’t make up true north.
My favorite flavor is chocolate. I didn’t make that up. I don’t like what happened in the Sony hacking incident but I don’t like the fact that Sony stirred a hornet’s nest with Kim Jong-un either. Just because I like chocolate, doesn’t mean I should beat you over the head with it.
What does this have to do with what nurses want for Christmas? It has to do with nurses being able to voice our true north without fear of losing our jobs. It has to do with being able to communicate with integrity so people don’t have to suffer.
Saying what I mean and meaning what I say doesn’t have to be said or done in a mean spirited way. When there aren’t enough nurses to cover tough situations we shouldn’t have to resort to shaming or bullying one another just because it’s been done that way in the past.
Christmas can be a very short-staffed time of year. I get it that nurses have families too and want time off. But there are plenty of nurses who want to work, yet staffing formulas don’t always reflect the true north of what patients need for optimal care.
Too bad nursing productivity and performance are based on customer satisfaction and not so much the basis of healthy outcomes like educating patients on getting and staying well. Making sure a patient’s dinner isn’t cold is important, but what makes nursing meaningful is providing lasting safety and support.
Yet patient satisfaction surveys, used to fulfill healthcare quotas, focus on comfort and costs rather than quality measures driven by lowering illness through intervention and education.
Too often, nurses are too busy or too tired to balk about the measuring of their pillow fluffing. Working to save and improve the quality of life should be more important than encouraging patients to circle happy faces for food temperatures and mood lighting.
The political pressure for nurses to play these corporate games of following the money, lest we fear losing our job, has watered down our effectiveness as soldiers against suffering and disease.
Nurses need to learn to be assertive and provide scientific rationales for better hospital management to stop the bullying behaviors and focus on best medical practices.
After all, if Florence Nightingale had bashed her administrators in the beginning for doing such a lousy job, or worse yet if she had kept her mouth shut, the spirit of modern day nursing wouldn’t exist.
Instead, Flo became the voice for change by modeling effective communication that demanded respect. I know we can keep her flame burning bright to direct us to the true north for healthcare justice.
May we all be blessed with the courage and strength to be that voice. Happy Holidays.